Shipping policy
At Becket & Burke, we strive to keep the shipping and delivery process simple, transparent, and convenient. We offer free shipping on all eligible orders delivered within the United States.
Shipping Locations
This Shipping Policy applies to orders being shipped within the United States.
We currently do not provide international shipping.
Delivery Times
The estimated shipping and delivery timeline for orders is outlined below:
Order Cutoff Time: 5:00 PM ET (Eastern Time, USA). Orders submitted after the cutoff time will begin processing on the next business day, which may add one additional business day to the expected delivery timeframe.
Order Handling Time: 1–2 business days, Monday through Friday. Once your order has been processed, it will be transferred to one of our shipping carriers.
Transit Time: 6–8 business days, Monday through Friday.
Estimated Delivery Time: Approximately 7–10 business days from the date the order is placed.
Please be aware that estimated delivery times may occasionally be impacted by carrier delays, weather, holidays, or other circumstances beyond our control.
Carrier Services
For deliveries within the United States, we work with established shipping providers, including:
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USPS
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UPS
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FedEx
The carrier assigned to your order may vary depending on the destination and fulfillment requirements.
Shipping Costs
Free Shipping:
All orders shipped within the United States are eligible for free shipping. There is no minimum order value required.
Paid Shipping:
At this time, we only ship within the United States and do not provide international delivery.
Delivery Issues
If your shipment is delayed, appears to have been lost, or you experience another issue related to delivery, please contact our customer service team as soon as possible.
We will help review the shipment and work with you to resolve the issue where possible.
Tracking Your Order
After your order has been shipped, you will receive a shipping confirmation email that includes your tracking details.
You may use the tracking number provided to monitor your shipment through our order tracking page or through the applicable carrier's tracking service.
Questions?
If you have any questions regarding shipping, delivery estimates, tracking, or an existing order, please contact our customer service team.
We aim to respond to customer inquiries within 24 hours.
Contact Information
Store name: Becket & Burke
Company name: S&S DotCom VOF
Company number: 42008203
Warehouse Address: 101 Hornig Rd, Philadelphia, PA 19116, United States
Company Address: prof. Johanna Westerdijkstraat 74, 1171KM Badhoevedorp, Netherlands
Email: info@becketandburke.com
Phone number: +1 267-554-4699
We aim to respond to your inquiries within 24 hours.
Customer Service Hours
Monday to Friday | 9:00 AM – 5:00 PM ET
Weekends | 11:00 AM – 4:00 PM ET